Refund Policy
1. Pro subscription
Cancel any time; cancellation takes effect at the end of the current billing period. We do not issue partial or prorated refunds for the remainder of a period, except where required by law.
2. Fix Pack
The Fix Pack is generated automatically from a fresh scan and delivered immediately upon payment. By purchasing you request immediate performance; once the pack has been generated and delivered it is non-refundable. If generation fails and no pack is delivered, you receive a full refund.
3. Auto-Fix
Full refund on request at any time before work on your site begins. If our safety checks trigger a rollback and the job cannot be completed, you receive a full refund. Items the automated system marks as requiring a human are delivered as copy-paste instructions inside your pack; that alone does not constitute a failed job, but if you believe the outcome fell short, write to us and we will review it case by case.
4. Landing page and site services
Full refund on request before work starts. After delivery, the included revision rounds are the primary remedy; if we materially fail to deliver the agreed scope, you receive a refund for the undelivered part or, at our discretion, in full.
5. How to request a refund
Email billing@iwireandmore.com within 30 days of the charge with your order ID (shown in your Stripe receipt). We respond within 5 business days and process approved refunds to the original payment method.
6. Chargebacks
Please contact us before disputing a charge with your bank — most issues are resolved faster by email. Accounts associated with abusive chargebacks may be suspended.